Verzendbeleid

Below is the average delivery time for all our packages:

- Once an order is placed, it takes 1 - 3 business days to process the order. On weekdays, it takes one business day, but if you order on a Friday night or weekend, it may take a little longer.

- Once your order is processed, it is shipped and delivery takes on average

from 8 - 12 business days.

We strive to make the ordering and delivery process as easy as possible for our customers.

However, if you have any questions or comments, please do not hesitate to contact

our customer service team. Below we explain how your order is processed and

delivered.

Placing an order

The ordering process at MelbourneAvenue is as simple as possible. First you need to go to the

product page and add the desired product to your shopping cart. To do this, click on the “Add to Cart” button.

Here it is important to check that you have selected the correct variants. Once everything is in, click on the “Proceed to Checkout” box. On the information page, enter the correct address information. Make sure all the information is correct. When this

information is filled in correctly, you can click the “Proceed to Shipping” button.

On the “Shipping” page, you will have the opportunity to verify your entered address information. Please also note that each shipment is shipped completely free of charge. As a token of appreciation to our customers, we always pay the shipping and delivery costs.

You can now proceed by clicking on the “Proceed to Payment” box.

In the payment options, you have the choice between different payment methods. At

hellostella.com, all payment options are SSL-encrypted, so you can always rely on a secure payment environment.

- Klarna (delayed payment)

- Credit card (AMEX, Mastercard, Maestro, Visa)

- Paypal account

- EPS

- Immediately

After selecting the appropriate payment method, click “Complete Order” and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have problems with your order, you can always contact us.


Shipping costs

For every order we take care of the shipping costs. All our products are delivered to your home 100% free of charge . There is also no minimum order quantity required.

Shipping of your order

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To ensure that we can charge fair prices for our products, we have chosen to collect packages in large quantities and ship them all at once once once we reach our minimum quantity.

We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many online stores, we are very busy and delays may occur. Please keep this in mind when placing your order. We will do our best to ship your order as soon as possible.

To ensure your order is shipped today, please contact us by email. Our service team will be happy to advise you on the right solution.